Shipping Fees & Services

A standard shipping fee of RM10 will be incurred for both East and West Malaysia orders. FREE SHIPPING is only for orders with a purchase of RM300 and above within Malaysia. For international orders, shipping fees will be charged accordingly. All shipping services used by idotshirt.com provides a tracking number and full insurance.

Delivery Time

Please allow up to 3-5 working days (not including weekends or holidays) for your parcels to arrive. Processing time is required so that we can review your order information, process and prepare it for shipping.

Returned To Sender Packages

If your package is not successfully delivered and is sent back to IDOTSHIRT by the courier, we will contact you to provide the option of reshipment. Reshipment will be charged accordingly. The original shipping fee is not refundable.

How To Find A Delivered Package

If the tracking information states that your package was delivered, but you have not received it yet, we suggest taking the following steps:

- Other than yourself, who could have received the package? Do you live with family or roommates? Do you have neighbors or a doorman? Please ask them if they received the package.
- Was the package signed for? If so, do you recognize the name? Please ask them if they received the package.
- Do you have a back or side door? Maybe you have a mailbox, mail room, or receiving office? If so, the package may be there.
- Do you know your mail man or woman? If so, please ask them to confirm when and where the package was delivered.

Returned To Sender Packages

Under the circumstances that you are still unable to locate your package, kindly email us at [email protected] for further assistance.